Refund policy

Hassle-Free Return Policy


At AutoLeatherDye.com, we are committed to ensuring customer satisfaction. If for any reason you are not satisfied with your purchase, you may return your items for a refund within 30 days of the original order date. Please review the details of our hassle-free return policy below:

 

Eligibility:

  • Refunds are accepted within 30 days of the delivery date.
  • To qualify for a refund, all returned items must be unused and in their original condition.

Refund Details:

  • Refunds will be processed for the purchase price minus any original shipping charges.
  • A 20% restocking fee will be applied to all returns.

Return Process:

  • Ensure the return package includes the following:
    Your contact information (name, email, phone number).
    Your order number.
  • A note indicating that you are returning the product(s) for a refund.
  • Returns must be received at our warehouse within 30 days of the original order date.

Return Shipping:

  • Customers are responsible for all return shipping costs.
  • We recommend using a trackable shipping method to ensure timely delivery to our warehouse.

Refund Timeline:

  • Once your return is received and inspected, we will process your refund.
  • Refunds will be issued to the original payment method within 7–10 business days after receipt of the return.

For any questions or assistance with your return, please contact our customer service team at sales@autoleatherdye.com

Thank you for choosing AutoLeatherDye.com